Wear Your Dhun
Frequently Asked Questions
Everything you need to know before and after your order.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How can I track my order?
Once your order ships, you'll receive a tracking link by email. You can also check your order status anytime by signing in to your account.
How do I care for my jewellery?
Keep pieces away from water, perfume, and direct sunlight when not worn. Store each item separately in a soft pouch or box to prevent scratching, and give it a gentle wipe with a soft cloth after wear.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Can I exchange an item for a different size or design?
Yes, exchanges are accepted on eligible items within our return window, subject to the item being unworn and in its original packaging. Reach out to us and we'll guide you through it.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.